Shipping policy

  • Please allow 48-72 business hours for your order to be processed. This does not include holidays or weekends, orders placed on Friday after business hours will be processed the following Monday, please allow 7-10 business days to receive your order.
  • DETROIT SOAP CPMPANY LLC. is not responsible for lost, stolen or damaged packages once received by the carrier. If you received your order damaged or it was lost or stolen, please contact the shipment carrier (United States Postal Service) to file a claim. **Note: Please save all packaging materials and damaged goods before filing a claim.